If your company uses Okta or another third-party authenticator to log in to Salesforce, you will need to enter your company's custom domain instead of using your username and password.

If you are using Sandbox Replica, make sure to click the "Click Here" text in blue underneath "Continue with Salesforce.” Note that sometimes your Sandbox account may look very similar to your production account.

--

Need help? Drop us a line on Intercom within our app.